Live in 3 minutes.

Open the Warranly listing on the Shopify App Store and click Install. Shopify will ask you to confirm the data access scopes Warranly needs:

• read/write products — to attach warranty options to your catalog
• read/write orders — to record warranty sales as line items
• read/write metafields — to store warranty configuration on your shop
• read online store — to register the storefront widget

Approve, and you'll land in the Warranly admin dashboard inside your Shopify admin. Installation is free; you won't be charged until you upgrade.

In the Warranly dashboard, click Create plan. Each plan has four fields:

Then select which products this plan applies to: All products, specific collections, or individual SKUs. Click Save.

Most merchants start with three tiers (Standard / Extended / Premium) at round price points like $29, $49, $79. You can always add or edit plans later.

Warranly uses Shopify's native Theme App Extensions, so there's no code to copy and no theme files to edit.

1. Go to Online Store → Themes → Customize on your active theme
2. Open the Product page template in the editor
3. In the App embeds panel (left side), find Warranly Widget
4. Drag the block below the Add to cart button
5. Click Save

The widget now appears on every product page that has at least one warranty plan attached. Customers can pick a plan; it's added as a separate line item alongside the product.

Before announcing warranties to your customers, run through the full flow yourself.

1. Open your storefront and navigate to any product that has a plan attached
2. Confirm the widget appears below Add to cart, showing your plan tiers and prices
3. Select a plan and click Add to cart — both the product and the warranty should appear in the cart
4. Proceed to checkout and complete the order using Shopify Bogus Gateway (enable it in Settings → Payments → Manage → Bogus Gateway for testing)
5. Return to the Warranly admin and open the Sales tab — your test order should appear with the warranty marked Active and the correct expiry date

If anything looks off, the issue is almost always a theme caching problem. Try the storefront in an incognito window or wait 30 seconds and retry.

In the Warranly dashboard, open Widget Settings. You can adjust:

• Colors — accent, background, and text colors to match your brand
• Icon — upload a custom SVG or pick from defaults
• Labels — rewrite every customer-facing string (heading, button text, fine print)
• Layout — compact list, cards, or radio buttons
• Default selection — pre-select your most popular tier to lift attachment rate

A live preview updates as you change settings. When the preview looks right, click Save — changes apply instantly without re-publishing the theme.

The product page widget alone is a strong baseline. To capture customers who scroll past it or change their mind later, enable the three other touchpoints:

Each touchpoint can be toggled independently. Start with two and add more once you see the baseline conversion data.

When a customer files a claim through the self-service portal (or via email), it lands in the Warranly admin under Claims → Pending. Each claim shows:

• Customer name, email, and original order
• Active warranty (plan, expiry, coverage)
• Issue description and any photos uploaded
• Recommended action based on your auto-approve rules

Approve to trigger a refund, send a replacement, or issue a discount code. Reject with a reason if the claim doesn't meet your warranty terms. Either way, the customer is emailed automatically with the resolution.